Billing Descriptor Monitoring

What is a billing descriptor?

A billing descriptor is identifying text that appears on a customer’s credit or debit card statement. It contains information about a transaction and the business associated with the charge. Your business information appears on your customers’ credit or debit card statements alongside other charges made during the billing period.

Businesses usually create billing descriptors when they open their merchant accounts, and billing descriptions typically remain the same for every transaction – or at least every transaction of the same type. Individual transactions are denoted by payment reference numbers, which appear alongside the billing descriptor on the card statement.

Ethoca alerts use billing descriptors to match network alerts with your merchant account. That's why it's crucial for ChargebackStop to watch your Stripe transactions for any billing descriptors that you might not be subscribed to for full alerts coverage.

How it works

We do not have access to any new or amended billing descriptors so we monitor descriptors for any changes to ensure we are not missing any of your transactions. This allows us to act swiftly and ensure there are no gaps.

→ Only Stripe is supported currently for billing descriptor monitoring meaning not all your transactions are monitored for descriptor changes specifically.