Verifi Rapid Dispute Resolution (RDR)

What are they and how they work

The Rapid Dispute Resolution (RDR) platform allows merchants to predetermine which types of liability they are willing to accept. For instance, they may claim liability for transactions involving particular reason codes or those below a set price threshold.

A disputed transaction is immediately refunded if the RDR algorithm determines that the dispute falls under the merchant’s set liability rules. With an automatic refund issued by the bank, a chargeback is no longer required. The dispute is resolved rapidly.

The dispute proceeds through regular channels if the merchant’s rules do not permit taking liability for the transaction.

Chargebackstop sits on top of this giving you more flexibility and visibility across RDR’s.

Further Reading: https://www.chargebackstop.com/blog/verifi-rdr

→ To enrol we need your Visa BIN and CAID. Alternatively we can use a recent Visa ARN from either a transaction/refund/chargeback to perform a trace on our end to retrive the BIN/CAID

→ Enrolment speed: it typically takes between 5-10 working days unless an ARN trace is required, then it could take longer